Legal

Privacy Policy

Practizone ("Company," "we," or "us") respects your privacy and is committed to protecting it through this Privacy Policy.

Privacy and data protection

Policy Foundation

Our privacy commitment is based on the ten principles contained in the Personal Information Protection and Electronic Documents Act (Canada) ("PIPEDA").

Personal Information under PIPEDA is any information about an identifiable individual, but does not include the name, title, business address or telephone number of an employee of an organization.

Information We Collect

Clinics/Employers will provide business name and contact information. For posting shifts we will collect: dates, shift details and requirements on candidates. For Professionals/Candidates we will name, contact information, updated certificates and updated resumes.

We collect Personal Information in order to provide shifts to you. In addition, we distribute publications and offer educational opportunities concerning Practizone, which we provide as a service to you and others in our community.

The Company collects your information in order to record and support your participation in the activities you select. If you register to download a PDF or resources, sign up for our newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services.

How We Collect Personal Information

We collect personal information only by lawful and fair means, and only collect personal information that is reasonably necessary for the legitimate purposes identified and for which consent has been obtained.

The Website provides various places (our platform) for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Website.

We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

Automatic Tracking Technology

As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns.

This may include location, traffic pattern, and communications between your computer and our Website, including device type, connection, IP address, operating system, and browser type.

This information is used for statistical data and does not include personal information unless voluntarily provided by you and associated by our systems.

Cookies and Pixels

Our Website utilizes cookies and server logs to collect information about how our site is used, including visit date/time, pages viewed, time spent on site, referring websites, and IP address.

Some content or applications may be served by third parties (including advertisers and service providers), and these third parties may use cookies, web beacons, or similar technologies to collect usage data and provide targeted content.

Email Information and Policies

If you correspond with us through email, we may retain the content of your messages together with your email address and our responses. We provide the same protections for electronic communications as we do for information received online, by mail, and by telephone.

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address except as required by law.

All e-mails sent by us will comply with the Canadian Anti-Spam Legislation ("CASL"), including clear sender identification and contact information, and clear unsubscribe instructions.

Users who no longer wish to receive newsletters or promotional materials may opt out by clicking the unsubscribe link in the email.

Collection from Third Parties

Sometimes we may obtain information about you from other sources including:

Government agencies or departments.

Other health professionals, clinics, or practitioners.

Other third parties who represent that they have the right to disclose the information.

How We Use Your Information

We use personal information for presenting our Website and its contents to you, providing information, offers for products and services, subscription/product details, carrying out contracts, administering our business, customer service, and making available additional items and services.

From time to time, we may use information you provide to make offers for third-party products or services, where a commission may be paid to us. If you choose to participate, third parties will receive your information.

We may also use the information you provide to display advertisements tailored to your characteristics, interests, and activities.

Disclosure of Information

As a general rule, we do not sell, rent, lease, or otherwise transfer information collected automatically or through voluntary actions.

We may disclose personal information to subsidiaries, affiliates, and service providers to provide our services.

We may disclose personal information to a third party (including a lawyer or collection agency) where necessary to enforce our terms of service or other agreements.

We may provide information to a successor or assign in the event of merger, restructuring, reorganization, dissolution, or other transfer of business/assets.

We may disclose information where legally required, to protect legal rights, or where compelled by a court or governmental entity.

Security Measures

We use appropriate physical, organizational, and electronic security safeguards to protect against loss, theft, unauthorized access, disclosure, use, or modification of personal information.

Safeguards include premises security, restricted file access, security software, firewalls, password controls, and related policies. E-mail is not a fully secure medium.

Updating Information and Correcting Errors

Because we use your personal information to provide services, it is important that information is accurate and up to date. If your information changes, is inaccurate, or incomplete, please inform us so necessary updates can be made.

Access to Personal Information

We will respond promptly to access requests and advise you of any costs prior to retrieval. We will not respond to requests that are frivolous, vexatious, or repetitious. In certain circumstances, we may be unable to provide access to some or all personal information held about you.

You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

We require only information reasonably required to enter into a contract with you and do not require consent for unnecessary processing as a condition of contract.

Privacy Policy Changes

We may change this Privacy Policy from time to time without notice. Please check our Website for the most up-to-date version.

Questions, Concerns, or Access Requests

If you have questions or concerns regarding this Privacy Policy, please contact:

Privacy Officer: Privacy Officer (at) practizone.ca

Privacy Office: Eva Ribeiro

Effective Date of Policy: August 1, 2023